Baystate Franklin Medical Center in Greenfield.
Baystate Franklin Medical Center in Greenfield. Credit: STAFF FILE PHOTO/PAUL FRANZ

Baystate Health refuses to accept cash. According to their customer service reps, beginning in October 2023, this institution adopted a policy of no longer accepting U.S. currency for payments on co-pays, bills or even in their on-site cafeterias.

My question is, isn’t this discriminatory and possibly unlawful? This policy assumes that everyone has a credit card or checking account.

This same institution probably accepts federal and state funding.

I wonder if they will accept cash donations?

Bob Steele

Erving