I was disappointed by Greenfield Recorder’s Scammer/Robo Editorial on April 26. They let Verizon off the hook! So, I kept records. At least three repeating robos were illegal. The rest were just annoying: 1) Social Security Administration, 2) Medicare, 3) “monitoring my credit card payment history.” (I never had a credit card.)
We pay the phone company money, so it must take responsibility for blocking illegal calls. Emergency? Occasionally, the robo stayed on and on and on, so I couldn’t free my phone line. If needed, no emergency calls.
The Recorder expects customers to pay for Caller ID and to waste our time monitoring calls, but printing Massachusetts Office of Consumer Affairs & Business Register 501 Boylston St., Suite 5100, Boston MA 02116 could help end all these automated ring-a-ding calls.
Respectable, creditable, responsible businesses would stop this daily harassment. Instead, it has continually escalated! The Recorder said customers in just Massachusetts got 55 million robos, per month. I called the Do Not Call Registry, registering before January 2016, re-registering periodically, but the calls never stopped.
We pay Verizon! Verizon must format its computer equipment to block robo calls. That is Verizon’s responsibility! Not ours! Holding customers in Massachusetts responsible for blocking 55 million robo calls per month. Ridiculous!
Robo harassing! The Recorder said Sens. Markey and Thune are working on the problem, but please contact Natalie Blais, Jo Comerford, Anne Gobi, Adam Hinds, Paul Mark, Richard Neal, Elizabeth Warren, and the Consumer Affairs Office. Call! Write! Petition!
Tell our representatives why you expect the Federal Communication Commission to force phone companies to block all robo calls. Our representatives can pass utilitarian legislation and take them to court for failing to provide us with consumer protections. If robos continue, fine the phone companies $1 for every cussed ring-a-dingaling robo call. FCC mandated computer automated phone company barricades! One month, just in Massachusetts: 55 million robo calls! High stupendous!
Michie Russell
Colrain