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By ANITA WILSON

Have you gotten a text message saying you owe money for unpaid tolls?

By ANITA WILSON

A Hampshire County college student received a bill for a cellphone plan he never signed up for with a telephone number he didn’t recognize.

By ANITA WILSON

A survey from the National Retail Federation found that consumers plan to spend just over $900 on gifts this holiday season and 57% of those purchases will be made online.At the same time, consumer complaints about online purchases are on the rise....

By ANITA WILSON

It’s something many people don’t like to think about — making arrangements for when we or someone we love dies. But making decisions ahead of time can make a difficult time a little easier because it helps ensure that you are honoring someone’s...

By ANITA WILSON

One consumer matter the Northwestern District Attorney’s Consumer Protection Unit worked on last year involved a local man who purchased a new vacuum cleaner that did not work.He complained to the manufacturer, who promised to replace the machine....

By ANITA WILSON

Do you know your credit score? Equally important, do you know how that score is calculated? This is important information to have because it impacts your standing when you go to apply for a car loan, mortgage or credit card. Yes, a person’s score...

By ANITA WILSON

In recent months, millions of current and former AT&T customers received notices that their personal data had been stolen and then published on the dark web.Generally speaking, personal data refers to personal information such as names, email and...

By ANITA WILSON

The deadline to file state and federal income taxes is right around the corner. But in Massachusetts, filers have a two-day reprieve thanks to a state holiday.With Patriots’ Day on April 15 this year, state residents have until 11:59 p.m. on April 17...

By ANITA WILSON

Just like crocuses and daffodils, new scams emerge around this time of year.Warmer weather brings out individuals who knock on your door with offers to make repairs to your home, driveway or yard. They might say that they have materials such as...

By ANITA WILSON

You may have received gift cards as presents this holiday season, or you may have some tucked away in a drawer or in your wallet for safe keeping. They are so prevalent that almost half of all adults have at least one gift card, and the combined total...